HI, HELLO! Are you overflowing with passion to address worldwide water problems? Are you looking for a dynamic job from quality control to on-site installation and repairs in Northern and Western Europe? And you do not mind to do the corresponding administration? If so, we are looking for you!
MegaGroup has a Smart Service Centre to ensure services throughout our sales countries regarding installation, repairs, maintenance of irrigation, swimming pool, geothermal and live-stock products. Together with your colleagues you put the customer first. The team exists of a manager, a technology specialist for smart & connected devices, a pool specialist and 2 other service engineers.
WHAT ARE YOU GOING TO DO,WHAT SHOULD YOU BE ABLE TO?
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Provide repairs, installation, validation and commissioning of irrigation, swimming pool, geothermal and live-stock products.
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Investigate and perform service, inhouse repairs and troubleshooting
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Contact person for sales, and occasionally for customers, providing them assistance and guidance.
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Provide onsite training about the product usage and maintenance.
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Manage all administrative operations such as service tickets, time sheets, spare-parts inventory, invoices, credit notes.
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Preparation and maintenance of knowledge base – articles, documentations, video library, etc.
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Maintain records on warranty terms and provisions, from tracking to shipping warranty parts.
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Quality control.
HOW DOES AN AVERAGE WORKING DAY LOOK LIKE FOR YOU?
On a regular basis you start the day with a stand up meeting. All team members update you on their activities and progress, new tickets and planning. After the stand up you know the priorities from a pump repair to quality control of a product from a new supplier to making installation video’s. Is there a new smart product? You start testing. At the same time you man the helpdesk for our sales staff and customers by providing technical knowledge on our products.
CHECKLIST: SKILLS AND ABILITIES
Can do approach is essential. Your qualifications do the rest. We ask following:
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MBO/HBO technician field or equivalent experience (Mechatronics, Electronic).
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Minimum 3 years experience in electrical & mechanical engineering with at least 1 year exposure in water technology.
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Team worker, but also able to operate independently in the field.
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Service & result orientated, ability to handle pressure.
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Good communication skills, insight in processes.
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Flexible and constructively critical attitude, strong analytic mindset.
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Willing to travel (ca 10 – 20%).
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Fluent in Dutch and English, both in speaking and writing, preferably also in German.
WHAT WE OFFER
A great job with a lot of extras. Such as:
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A really attractive and challenging job with a high degree of freedom, with responsibility within an informal, ambitious and no nonsense organisation.
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Working in a young, enthusiastic and international team.
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An open culture, in which initiatives and development are expected; do you have a good idea? You can get started.
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Contributing to a better world.
A motivating package of employment benefits:
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A competitive salary.
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A bonus of maximum 15%.
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25 holidays.
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Plus another 12 so called ADV days.
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MegAcademy (in house training, product knowledge, your own discipline).
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Surface.
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Free fresh fruit.
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Fun: friendly colleagues, a great working atmosphere and a sociable Friday afternoon drink.
WHO ARE WE?
Water technology is our sport, our employees are the athletes. Water is the liquid of life. Everyone needs water. By 2030 more than 3.7 billion people will live in areas with severe water stress. Too much or too little water brings enormous challenges in the field of water management. MegaGroup believes in making water solutions available to improve the lives of people. It is our mission to enable growth for our customers, employees and partners by making water solutions available in a convenient, smart and efficient way. We bring water to life.
MegaGroup Trade Holding BV (MGT) is the holding organisation of a number of technical wholesalers in northern Europe. Within MGT, we join forces and support the group companies in the areas of Finance, IT, Marketing, Product Information and Category Management. In this way, we work efficiently on development and share knowledge, experiences and best practices internationally, so that the group companies are free to do what they do best: provide the customer with the best possible service.
MegaGroup is committed to fulfilling its ambition to contribute to the UN goal 6, “Ensure availability and sustainable management of water and sanitation for all”. To this, MegaGroup launched the Waterstarters program (www.waterstarters.org)All employees are encouraged to contribute to this program.
This is our DNA:
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Always driving for results.
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Be engaging.
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Continuously curious.
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Dare to be different.
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Excel in what we do.
DID WE STIR UP YOUR ATTENTION?
Send your CV with your motivation letter to hr@megagrouptrade.com. Do not forget to state which job you are applying for.
If you are convincing we will invite you to meet informally to get to know you. If we make a good connection we will ask you to
complete an assessment. In the second job interview we start from there. When everyone is positive we close the job with you!
WANT TO KNOW MORE?
Do you have questions related to this vacancy or do you want to have more information? Call Raphael Kiran,our Smart Service Centre Manager, tel. +31 (0) 615 121 879 or mail rkiran@megagrouptrade.com. Or apply directly via the form below.
MegaGroup Trade Holding BV, Doornhoek 4205, 5465 TG Veghel